1 reviews | Active since Nov 2016
Pathetic service
Dispute writing a review previously about Vodacom trying to get money out of me for what should be a prescribed account , they have still not contacted me but are sending me messages to pay the account This account is now under investigation has I have logged disputes with the various ITC companies When I contacted their legal department this morning , I had th e called dropped on me when I had asked for the agent on the phone to spell her name out to me for reference This is how Vodacom treats people They reply to a review but don't contact the person and then expect money out of them PATHETIC
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
