Pathetic Service

I am totally disgusted with vodacom's service!!! My account was in arrears due to financial constraints i had. When i finally made payment i had to complete paperwork to activate my account as they deactivated my account as well as my cell phone number which is no longer usable. I did everything that was requested from me. I was told to wait 7days which i don't know why in the first place because as soon i made payment that shouldv activated my line again. Im going in for the 3rd week now and when i phoned in they said they dont see anything on the system whisch is absolutely rediculous coz i have my proof. they want me to do everythinh all over again which tells me i have to wait another 7days...are they mad when am i then suppose to use my phone of which i already paid and they still expect me to pay the monthly bill???!! this clearly tells me that the consultants are not doing their work properly and they are sending me up and down for nothing. this will be the last time vodacom will see of me. Unless they dont activate my line i will not pay because why must i pay for a phone that i cant use at all. I am so so so very disappointed and disgusted with VODACOM'S POOR SERVICE