1 reviews | Active since Mar 2009
Pathetic service
After being put through to 13 different "departments" I g=have come to the conclusion that Vodacom cancellations is far worse than Telkom. All I want is to cancel the wireless service because I have replaved it with Fibre. Its a month to month contract
It took me 6 months and a lawyer to get my service cancelled with Telkom. Seems like I am in for the same with Vodacom. So I am starting by reversing the debit order. Now with number 14 and he can't help me either. So I give up.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Alex,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Good day Alex,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team