Pathetic Service

Have requested email billing to be sent from February this year - used to get it but they stopped sending it.?<br> Cannot get a bill unless I phone and BEG! Have to wait for their automated service to tell me I am in arrears and give the amount - can't check the amount billed and don't have documents for tax purposes. When you go to their self service web page - My Vodacom - gives you an error every time you try to reset the password - can't get into there either to print my own bill!! Ridiculous situation that I have tried to rectify by calling their call centre on numerous occasions - and they will cut me off if I don't pay!!!??? When you ask to speak to a supervisor at the call centre - no-one is available. Have been a client for over 20 years and cannot believe this service - worse than the Jo'burg billing saga. Seriously thinking of changing service provider.