KL
Ken L

1 reviews | Active since Dec 2017

16 Dec 2017, 09:32

Pathetic Service

Upgraded 3 weeks ago. No delivery yet. Every time I call, I'm promised delivery by the next day. Call agents are pathetic. Make false promises. Disappointing service.

0
Replies (2)
Vodacom
Vodacom's reply16 Dec 2017, 12:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Dec 2017, 08:07
Official

Good day

We apologise for the delay and for the inconvenience caused. We have sent a request to our online team to make contact and assist with feedback.

Regards

Moddy