Pathetic Service

Hi im really not thrilled by the experience i had with Vodacom..... I bought an IPhone 6 two months ago 3days later it gave me problems and had to return it for repairing...... They advised that it would take 7 working days to get it repaired however they debited few day later twice. I then reversed one debit order.... "7 working days" has passed as well as months now and I still haven't received my phone but they definitely know when to debit their money

I'm really disgusted on how they handle clients this is not even close to good service I had to cancel my contract however they've advised that my account is in arrears (the same account I never had a privilege to enjoy ) only had that phone for 3 days but I'm owing them over R1000 for what exactly????

Few weeks back I lost my current phone that had their Sim on it, tried having Sim swap but they advised I couldn't as my account is in arrears

PATHETIC SERVICE!!!!