Pathetic Service!

I've recently moved premises and have had to cancel my Fibre connection with Vodacom, due to the fact that the area I moved to does not have Fibre coverage. I have contacted Vodacom on several different occasions to try and replace my Fibre connection with wifi connection suitable to my area. I found myself highly frustrated with the level of incompetence from the Fibre call centre agents because with each call I was given a different response and redirected to wrong departments that could not help me. I was even redirected to the bad debts department!