DS
Don S

1 reviews | Active since Sept 2016

30 Oct 2017, 11:26

Pathetic Service

Can Monwabisi from the CEOs office please call me. Everytime he makes mention that he will get back to me and he forgets. I leave messages by the lady of the name Dumi and he still does not call. Why should I always follow up.

0
Replies (2)
Vodacom
Vodacom's reply30 Oct 2017, 11:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Nov 2017, 10:37
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Your query has been addressed and assigned to the relevant supporting team.

We have requested high priority and feedback to you.

Warm regards,

SS