FP
Faizel P

1 reviews | Active since May 2016

19 Sept 2017, 13:08

Pathetic service

Good day

I logged a call with the call centre on the 18th September with Hloni and I was assured I would received feedback on the day with regards to the minutes disappearing...

Today is the 19th and no call nor any feedback regarding this query

Is Vodacom a *******????

0
Replies (1)
Vodacom
Vodacom's reply19 Sept 2017, 13:57
Official


Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team