KN
Kediboni N

1 reviews | Active since Aug 2017

12 Sept 2017, 19:30

Pathetic service

I'm so angry with Vodacom I reported a ********** activity that happend I reported on the 04 of May i was assisted by a lady her name is nonkululeko mthethwa I've being sending emails no respond they only thing that I get it's the statement that I'm owing them of wich I'm find in it redicoulas cause I've never upgraded any phone at Vodacom I did premature canceling (ref 1- ********** ********** -I ********** )

0
Replies (2)
Vodacom
Vodacom's reply13 Sept 2017, 09:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Sept 2017, 14:03
Official

Dear Kediboni Nakana,

I do apologise for the delay in response.

I've responded to you via email with feedback.

Please reply to my email should you need me to phone you.

Regards,

UW

Best regards,