KH
Keenan H

1 reviews | Active since Sept 2017

08 Sept 2017, 09:25

Pathetic Service

Vodacom SA need a to focus on thier call centers, every call center agent I have spoken to has given me different information. So now as a loyal Vodacom customer I wait over a month for a simple refund all thanks to vodacoms *********** staff.

0
Replies (2)
Vodacom
Vodacom's reply08 Sept 2017, 09:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Sept 2017, 12:00
Official

Good Day

Kindly respond to the email that was sent to you for further assistance.

Regards

Dc