1 reviews | Active since Jul 2017

31 Aug 2017, 09:45

pathetic service

Not sure how they run things at vodacom. I have now cancelled2 contract with them within the cancelled period but they still debit the accounts... What does it help you cancel the account if they just going to take your money anyway!!!! This is just pure bad service!

0
Replies (2)
Vodacom
Vodacom's reply31 Aug 2017, 09:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Sept 2017, 12:53
Official

Good Day

Kindly respond to the email that was sent to you for further assistance.

Regards

Dc