Pathetic service

i logged a call to dispute the data usage on my cellphone contract. i purchased data bundles and vodacom does not activate the bundles immediately resulting in out of bundle data rates. i phoned several times to get a response to no avail. i eventually cancelled my debit order with the bank as vodacom did not assist me. i have paid the account in full and trying to get to account activated is a problem, had to phone several times again with no success. vodacom's service is pathetic to say the least. i wish to cancel my contract with vodacom and i am willing to pay all penalties upfront i am just not interested in being a vodacom customer anymore. Really unacceptable "customer" service from one of SA's biggest network providers!!!