Pathetic service

Vodacom, why do you guys persist in giving my wife such amazingly pathetic service? She has been your client for many a year. Your Westgate store firstly sells her a contract which no longer exists, Thank you Adrian. She gave up on that place after about 10 phone calls and being asked to e-mail Adrian on a Yahoo adress. Then she cheers up a bit when Vodacom calls and she is able to sort out a contract. And then she waits the whole of yesterday for a lazy, lying RAM courier to deliver her phone. He claims to have been at her workplace twice but couldnt reach her. What is so amazing is that he CAN reach her when he calls to say he has left. I have heard lots of stories about RAM and they are giving VODACOM a rotten name. NOW pretend that you care and give her a call and sort out this mess!