Pathetic service

Vodacom sold me a contract without disclosing the fine print. Now I am being charger extra<br> Been trying to cancel contract for almost 2 weeks. Spoke to Unathi at the call center. she told me that vodacom does not have a complaints email address. She does not know how to give me a ref number for the call. <br> Then out me through a team leader Phumlani, who also cannot deal with my problem. Eventually she finds a ref number which was incorrect. Phumlani puts my call on hold for 20min. Staff are incapable<br> *** hopefully this is correct. <br> <br> Will never deal with Vodacom going foward!!!!