Pathetic Service

After my last complaint, after I waited for an exceedingly long time, I finally got a response on the 6th of August. To date I have had no further feedback. I am still being a billed a R149 per month for a service I was assured was canceled. I am still waiting for the refund as promised. Vodacom leary doesn't care for its customers!<br> <br> I have attempted on several occasions to elicit a response, but to date it has born no fruit.<br> <br> I am absolutely sick and tired of the treatment and service I receive from Vodacom. It's bordering on ********.<br> <br> My next step will be to contact the consumer commission. I'm fed up and tired of running after Vodacom for answers and service.