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buli Y
1 reviews | Active since Jul 2015
30 Jul 2015, 22:53
pathetic service
On may I went to Hyde park for a contract update with I got, but in the 1st month if billing my contract was double charged and it happened. Again on the 2nd month of billing went to the store direct to the consultant who helped me at Hyde Park her name is Amanda but I she did not help me she involved her supervisor precious who also did not help also now they disconnected my line with no follow up to any of the consiltants
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Replies (1)Vodacom's replyOfficial
04 Aug 2015, 08:17Hello wadijaja123,
Thank you for taking the time to raise your complaint with our team.
My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
I will be in contact with you regarding this matter in order to resolve or address.
Thank you for taking the time to raise your complaint with our team.
My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
I will be in contact with you regarding this matter in order to resolve or address.
Vodacom's reply04 Aug 2015, 08:17
Official
Hello wadijaja123,
Thank you for taking the time to raise your complaint with our team.
My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
I will be in contact with you regarding this matter in order to resolve or address.
Thank you for taking the time to raise your complaint with our team.
My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
I will be in contact with you regarding this matter in order to resolve or address.
