RS
Rouvaun S

1 reviews | Active since Dec 2021

29 Dec 2021, 15:17

pathetic service

This is the worse service provider in South Africa. I wish a person can just be blunt in telling you how Vodacom mess you around. Been trying to cancel my account with Vodacom and everyone you deal with is so unprofessional. You phone the *** Accounts Dept. and they drop the call every time. I cancel the contract at the store and 4 months later they phone now to tell you that your account is in arrears. my two years are done and yet they refuse to cancel contracts.

0
Replies (2)
Vodacom
Vodacom's reply30 Dec 2021, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RS
Rouvaun S's update10 Jan 2022, 13:06
Reviewer Update
Thank you for helping/assisting appreciate it, and for cancelling it finally.