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SYLVAN QUINTIN ROMEO VOLMINCK

1 reviews | Active since Jul 2011

07 Oct 2021, 22:09

PATHETIC SERVICE

Vodacom Insurance is ripping me off..Paying for Insurance all the time but now with fixing a device, there's all of a sudden problems..The device is not link to number, but I was using the device with the number and paying the insurance. As long as you can pay the money is good..it's been 2 weeks since I complaint with the insurance with no response, evens the Vodacom repair shop cannot get hold of somebody to give feedback from insurance.

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Replies (2)
Vodacom
Vodacom's reply08 Oct 2021, 07:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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SYLVAN QUINTIN ROMEO VOLMINCK's update12 Oct 2021, 13:58
Reviewer Update
Hi

Thank for the I don't care attitude Vodacom has..If I am a valued customer like you say,then treat me that way..

So I'm still waiting on feedback..Seems like complaining on Hellopeter does not evens make a difference..

Here are the members I last spoke to with no feedback. ( *** and ***..

Sorry to say but I actually got **** service..As long as you can pay then you good enough but when it comes to services this is the quality of it.

I am not impressed..