Pathetic Service

Worst Experience i have ever received in my entire Life! It has been 2 weeks where i requested my SIM to be reinstated, Because someone at Vodacom decided to suspend my Services and update to date NOTHING HAS BEEN DONE...Each call to the call center, each Agent gives me a Completely different response back from the Contract, Prepaid to the Managers ! I am tired with the empty promises, Your Customer Care agents don't know their role, what so ever so applies to their Managers, when they can't answer a question they either hang up or put you on Hold i have been holding for more than 50 mins where an Agent said she wants to speak to her Manager Khanyisile Mashinini