KP
Kyle P

1 reviews | Active since Sept 2016

13 Feb 2026, 13:07

Pathetic service

This is my second review that I am writing as my first one was completely ignored by Vodacom. It has now been 8 Months since I have started this insurance claim and nothing has been resolved from the side of Vodacom. This is truly *********** and disappointing service.

I have been a customer of Vodacom for over 14 years but that is definitely going to change at the first opportunity.

0
Replies (1)
Vodacom
Vodacom's reply13 Feb 2026, 14:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team