PATHETIC SERVICE

I.M.E.I ***. I HAVE SENT A COMPLAINT THROUGH THIS SITE 7 DAYS AGO, AFTER VODACOM WAS RESPONSIBLE FOR DAMAGING MY BRAND NEW PHONE, I WAS FINALLY ADVISED ON WEDNESDAY BY PAUL THAT MY PHONE WOULD BE REPLACED WITH A NEW PHONE. HE LIKE EVERYONE ELSE THAT IS PART OF THAT BRANCH COULD NOT TELL ME WHEN MY PHONE WILL BE READY, ON FRIDAY I WAS TOLD BY VICTOR THAT MY PHONE WILL BE READY FOR COLLECTION ON MONDAY 29 JUN( TODAY). HE FURTHER TOLD ME THAT MY PHONE WILL BE READY AROUND 12. TO MY SURPRISE, SHANTELE HAS ADVISED THAT MY PHONE IS NOT READY. I HAVE MADE ARRANGEMENTS TO GET OFF WORK TODAY TO COLLECT MY PHONE. THIS TOTALLY RIDICULOUS AND PATHETIC SERVICE. I WANT MY PHONE TODAY. I WILL DEFINITELY NOT RECOMMEND THIS COMPANY TO ANYONE.