BT
Bianca T
1 reviews | Active since May 2015
23 Jun 2015, 13:02
Pathetic service
Phone has been in service for 48 days<br> An OBF was approved at head office yet Sandton says it hasn't reflected<br> It takes 24-48 hours to reflect yet its been well over 48 hours<br> Sandton manager, Bates treated me with complete disrespect with numerous customers watching as he yelled at me for not understanding why I haven't had a phone for 2 months.<br> Bates then conveniently went on leave the next day still not assisting me.<br> Granny ignores all my mails after approving the OBF<br> No one I speak to can help me<br> All I need is a credit? Vodacom is so quick to take our money every month but giving back to the VALUED CUSTOMER is not exactly priority!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
24 Jun 2015, 08:40Hello Bianca Teixeira,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply24 Jun 2015, 08:40
Official
Hello Bianca Teixeira,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
