Pathetic Service

On 12 May 2015 I went to the Vodacom at Centurion Lake Front for a sim swap.<br> Upon entering the store I got a queuing ticket numbered A088<br> I had to wait 30 - 45 minutes before I should have been served.<br> But their qmatic machine appears to have malfunctioned and instead of calling the next A080 sequence they were suddenly calling A001.<br> Meaning, people who arrived in store after I did were served before me.<br> There was no apology from anyone about the machine having failed or anything.<br> I then left the store and was helped elsewhere.<br> As far as I am concerned this is pathetic service and I will never set foot inside of that vodacom again.<br> I understand that the store is busy and I can accept that but then they need more consultants open (think there were only 5) and they need to provide more seating. I am happy to stand for a short while but if I'm going to have to wait forever to be helped, I want to be able to sit down.<br>