DP
Duane P

1 reviews | Active since May 2015

10 May 2015, 13:39

Pathetic service

I have logged a fault with Vodacom last month for terrible comms in the area, I am using a mobile connect ****le and speeds are so bad I can barley load a web page.<br> <br> There is clearly a problem with the tower, as it shows connected on H+, but there is almost no throughput.<br> <br> I have had zero =feed back on the fault and this is the third time i am logging a fault for the same reason, it comes right for a day or two, then goes back to useless. <br> <br> I have a 20gig bundle I am trying to use, and its not exactly cheap, and if it expires before I get to use it, I will be beyond livered.<br> <br> Vodacom used to be excellent, but lately their service has been below average. I strongly think I need to take all my contract to another network.<br>

0
Replies (1)
Vodacom
Vodacom's reply11 May 2015, 09:08
Official
Hello duanepalm,

We have handed your query to our Network Division who will investigate the matter and provide you with feedback.

Please accept our apology for any inconvenience caused.

Kind Regards
Vodacom Website Team