PATHETIC SERVICE

On 4 May 2015 I went to Voda Sandton city to open a new contract. The lady at Sandton said the application form is sufficient for approval & I could bring my ID later as there was no stock she referred me to Nelson M. Sq. At the entrance to I was told that my payslip isnt required if I have my bank statements. Nkele at appr 13h50 took my document, the application form, she said that I must bring my ID later as my driver's license wont suffice but that she will revert shortly if Im approved. At 15h10 having received no response I contacted Nkele & was advised that she will revert at 15h30. Again I no response. I contact her again & she asks for my payslip & copy of my ID-I send via email. I speak to Philip as manager he promises to get back to me never does. I go in store, Nkele tells me they still waiting, Philip sees me assist two other clients & does not even bother telling me to wait. Tuesday I get a call from Nkele telling me she still waiting for head office she will call me back. No call received. Wednesday I receive a call from Tsiki (even worse) after a long argument she puts the phone down on me, I contact Philip as the manager who refuses to see his staff as wrong.