PATHETIC SERVICE

If you want to experience bad customer service at it's best, Vodacom Centurion repairs is the place to go. Booked in my WIFI router for repairs since 12/04/2015 till today no feedback, no phone call, no SMS, no nothing... and yet the Job receipt says 7 days. Tuesday 28/04/2015 I called to find out and I got transferred to repairs and the phone just rings with no response. Phone got rooted back to front office/reception and they took my job number and was told they would get back to me. Wednesday 29/04/15 I called again and same thing happens. Today 30/04/15 I am told the same thing!!!! JEEZ PEOPLE HOW BUSY CAN YOU BE TO ATTEND TO CUSTOMERS ISSUES? JUST DO YOUR JOB AND HELP CUSTOMERS.<br> <br> JOB NO: ***<br> <br> I WANT ANSWERS!!! I WANT MY DEVICE BACK