Pathetic service

I have been holding on the line for Vodacom for around 20 minutes now to change my debit order details to my company account, i phoned 111 and after a further 15 mins was told that i was to be transferred to the contract department, after holding another 5 someone picked up and immediately dropped the call, i then was told to dial 1946 and after a further 10 minute wait was put through to customer service again. I was then told they were to transfer me through to accounts and put back through to customer service again...then they said they were transferring me through to the business section and the line said \the number you have dialed is incorrect"i am so tired of holding on the line for this pathetic service...maybe i just shouldnt pay my account """