1 reviews | Active since Jul 2017

26 Jul 2017, 07:51

Pathetic service

<p>I have been trying to cancel my contract with vodacom for 2 months now and every I am told it's cancelled but I still have debits going off from account from vodacom. I did everything they requested in order to process the cancellation but it seems like they don't know what they are doing.</p>

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2017, 09:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team