pathetic service

<p>emailed ceo, spent over 2 hours at Vodacom 4U at Greenstone with the Manager, and ofcourse more than 2 hours on the phone to their customer service department, and there is NOTHING they can do to help me, how dare they delete my number on their SYSTEM because i have not used my number for six months, why dont you employ people that are educated!! it would have taken 5 seconds to phone my number and ask me if i am still using the number is question, NO they go according to the SYSTEM, and whatever the system says it gospel!!! maybe VODACOM should look at their IT guys and whoever designed their system that it sucks!! you are supposej to be the leading service provider in the country - then maybe you should re-look at your system or people you employ to help, do they actually have to have a matric??? i now have to sit without a phone until the SYSTEM has been looked at by the Techinical Department, so its ok for your clients to be without service while you try fix up your mistake, it bull**** and i am sick of huge corporations getting away with this kind of ****!!! Vodacom provides a service that they are not delivering, they are in breach of contract, and what they advertise???? VODACOM you better step up, your staff are useless idiots, why even have a customer care line, because there is no Customer Care!!!!</p>