CK
Cindi K

1 reviews | Active since Aug 2016

17 Jul 2017, 16:05

Pathetic service

<p>So Vodacom and its employess take my data and when i ask they give me a very vague copy and paste answer. If i am using WIFI at work who is firstly switching on my data and using it? Can i get my detailed feedback as per my detailed instruction when i spoke to your consultant on the 10th. It is pathetic that i have wait for feedback for more than a week and even your team leader as just as pathetic!!</p>

0
Replies (2)
Vodacom
Vodacom's reply18 Jul 2017, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

CK
Cindi K's update28 Jul 2017, 11:27
Reviewer Update

IS the consultant you are talking about on leave mayabe, because nobody has called me or left a message