Pathetic Service

<p>Take my Wifi Modem in to Vodacom Mooirivier Mall to the repair shop the 11th of July 2017. Need my slip from the shop? I tell them ok i ordered it online did not get a slip. Then they cant help me. Go check at home find an invoice that came with the courier. Ok get it and of to vodacom on the 12 of July 2017. They book it in and i wait. 2 hours later they let me know that the modem is ready to collect get there and give them the slip. The lady goes to the back and i wait. After 10min she comes out no bad news the modem got wet. Im like ok dont know how but if the indicator shows it got wet i cant argue about it. She says she wil bring me the fotos as proof. Im like ok and wait again. After 25min i start getting ****ed off and send one of the sales people to go check what is going on? Next moment she comes out with out the fotos with the modem showing me a pink water mark. So my question is vodacom why the hell did i have to wait 25min to see the modem and was told they are looking for the photos? What the hell did you do while i waited? Absolutely discusted in the way i was treated. Vodacom always has a reason for bad customer service!!!!!!!!!</p>