Pathetic Service

<p>I visited the Clearwater Mall Vodacom to get my sister a new handset as hers had been ****** on Saturday at the same mall. I sat with Palesa who assured me with the application. The first the application was approved she made an error with the size of the phone. Then the second time the application was approved she made an error with the colour of the phone. The third time the application had been referred based on the fact that this was the third application. All this while I am sitting in the store while my sick child sleeps in a trolley and I am soaked in vomit knowing I can't leave without the handset based on the fact hat my sister works long late hours and we tracker her movements via our iPhones. I asked for the manager to give me some assistance in still getting the handset and sending me all documents after that I needed to sign he wanted to hear nothing spoke over me and didn't care that I had been sitting there so long with my sick child that was now awake and selling of vomit. The assistance manager Attelee could not have cared and continued to smile like the situation was a massive joke. What fault of it is mine that Pasela had made all those stupid errors??? By the way also messing up my credit rating. I have been a client with Vodacom for a long time. This upsets me. Tomorrow my sister goes to work and will have no phone. In this South Africa I would not chose that option for her. I want answers and I want that phone today, delivered. </p>