Pathetic service

<p>Vodacom at it's best again - no service!</p> <p> </p> <p>I have upgrade three times online, nothing changed on my account.</p> <p> </p> <p>After the third upgrade attempt it seems like the light finally went on.</p> <p>I received my new phone the next day. But I never got a call to confirm the order.</p> <p>And insurance was placed on my account without my consent.</p> <p>Going to a store in a mall, is useless because they cannot help with online orders.</p> <p>Calling any Vodacom numbers are a big frustration, because you have to hold the line forever and a day.</p> <p>I regret upgrading my contract with Vodacom.</p> <p> </p> <p> </p>