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LT
Lizel T

1 reviews | Active since Oct 2010

06 Jun 2017, 18:22

Pathetic service

<p>Been phoning Vodacom since Saturday to collect faulty phone.</p> <p>No response, drops phone in my ear 4 times now. Theo the team leader also useless. </p> <p>Manager not phoning back. Bills my account with stuff that I haven't requested.</p> <p>GUESS WHAT.... YOU WILL NOT GET PAID END OF THE MONTH!! </p> <p>Cancel this bulls** as I will find another service provider!!!</p> <p> </p>

0
Replies (8)
Vodacom
Vodacom's reply07 Jun 2017, 07:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

LT
Lizel T's update09 Jun 2017, 08:13
Reviewer Update

congratulations vodacom..... still no customer service?

left numerous call back messages?

LT
Lizel T's update10 Jun 2017, 08:18
Reviewer Update

Still waiting.... still no service!

LT
Lizel T's update12 Jun 2017, 09:36
Reviewer Update

still no service....

LT
Lizel T's update13 Jun 2017, 09:50
Reviewer Update

oh so you have the arrogance to send me a statement...... really?

you are so funny!

LT
Lizel T's update01 Jul 2017, 14:51
Reviewer Update

so guess who is looking for money two weeks later. Still no collection of phone...

Hahahahaha!

LT
Lizel T's update06 Jul 2017, 10:55
Reviewer Update

STOP SENDING ME MESSAGES AND PHONING ME 21:00 AT NIGHT FOR PAYMENT.
YOU ARE NOT GOING TO GET PAID!!!!!!!!!!

MY COMPLAINTS ARE SELF EXPLANATORY!

LT
Lizel T's update12 Jul 2017, 13:22
Reviewer Update

CONFIRM THAT THIS CONTRACT WAS CANCELLED AND ALL COSTS WERE REVERSED