Pathetic service

<p>After taking out a contract 2 months ago, I'm still without a working phone and had to pay for 2 months subscription and services. Within 7 days of taking out the contract, we had to return the phone twice, due it it not working. Instead of being issued a new device, the device was sent in for inspection and repairs. Now, 2 months later, after being billed for this phone that we’ve had no use of, upon enquiring from Vodacom as to what is happening, since we received a message that the phone was sent back from Vodacom on the 19th of May 2017, and as of the 5th of June 2017, we’ve had no word from anyone, we arrived at the Vodacome shop(Vincent shopping mall, East London) shop to find out that the phone was "lost". The phone was then traced and was sent to another mall (Hemmingways), without notifying us. We made our way to the new mall, only to be notified that the phone was repaired, but sent back with no battery. The shop could not give us a battery, because they were out of stock. Now we have to wait 2-3 day for a new battery to be ordered.</p> <p> </p> <p>Pathetic service from Vodacom, their shops and staff.</p> <p> </p>