1 reviews | Active since Jun 2017
Pathetic service
<p>so this morning when i suppose to recieve my monthly airtime on my top up contract it had not been there so when i had contact vodacom i was told i had seven subscriptions that i know nothing about it the consultant had no care or interest in helping me i mean as my service provider my account has to be protected and i should be assisted in a matter like this i mean it is airtime that i have paid for, i will not reccomend vodacom to a single person and i am highly disapointed in thier level of service as a loyal customer.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Douglas Martin,
We've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Dear Douglas Martin,
We've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
