1 reviews | Active since May 2017
Pathetic service
<p>Last month (April) Vodacom over charged Me I called the call centre and they admitted I was over charged and they said they would credit my vodacom account the next month ( May) for some reason they completely ignored my call or request and did not credit my account not only did they not credit my account but also over charged me AGAIN!!!!!</p> <p>i have been requesting for a refund for the past 2 weeks but no one seems to know what the hell is happening!!!! I have been promised for a call back or update but till today I have not received any feedback or refund from Vodacom! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Even after complaining on hello peter Vodacom could not reply or call be back. It's been 3 weeks now and I'm still waiting for my refund!!!!!!! I have made several calls but no one knows what the hell is going on!!!! I just want my refund Vodacom is quick to over charge and take your money but what terrible service they give you when u need your refund!!!! Totally ****ed off!!!!!
Even after complaining on hello peter Vodacom could not reply or call be back. It's been 3 weeks now and I'm still waiting for my refund!!!!!!! I have made several calls but no one knows what the hell is going on!!!! I just want my refund Vodacom is quick to over charge and take your money but what terrible service they give you when u need your refund!!!! Totally ****ed off!!!!!
This is how the 3rd moth Vodacom is over charging me even after complaining for the past 2 months I am now fed up with vodacom
This is how the 3rd moth Vodacom is over charging me even after complaining for the past 2 months I am now fed up with vodacom
This is now the 4th month Vodacom is over charging as u can see no one bothers to contact u
This is now the 4th month Vodacom is over charging as u can see no one bothers to contact u