PATHETIC SERVICE

<p>My number ********** 890</p> <p>I tried to download a utube video using my browse. I download usingthis link via the browse many times. today I loaded a total of 250megs worth of data but i the download was never successful.</p> <p>I was only downloaded a video of 40megs. I never have problems with my browser or this link... </p> <p>every time I download it goes up to 98% and it fails this happened about 3 times. I called in the call centre spoke to an agent who was going on about background data and so forth. I expalianed to the agent that I DO NOT HAVE BACKGROUND DATA RUNNING, 2ndly I have been using the link countless of times. I asked to speak to a Data expert and the agent told they didnt have. I then spoke to the manager Thumela who turned around and told me that it was my fault that the it my download wasnt completing. She said its a problem with my browser. IF IT WAS A PROBLEM WITH MY BROWSER IT WOULD DOWNLOAD UNTIL 98% THEN CUT. I DIDNT JUST TRY IT ONCE BUT I TRIED IT A 2ND AND A 3RD TIME.</p> <p>THIS IS CLEARLY TERRIBLE SERVICE ESPECIALLY FROM DATA CONSULTANTS. THE LEAST THEY COULD OF DONE IS ESCALATE TO PROFESSIONALS NOT TREAT ME LIKE I DIDNT KNOW WHAT I WAS TALKING ABOUT.</p>