Pathetic service
<p>I have received very disappointing service so far from the staff at Vodacom. I have tried everything to upgrade my phone and after 3 weeks of struggling, I have nothing to show for all my effort! I tried going online; I called into the call centre everyday for 2 weeks; I even went into the N1 city branch last week Thursday as instructed and was told that they would come back to me; and after I called them everyday this week, still nobody came back to me with any feedback! This is just ridiculous and unacceptable. Apparently this how Vodacom treats its loyal clients!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Anthea,
Your query has been resolved.
Regards,
Cassandra
Dear Anthea,
Your query has been resolved.
Regards,
Cassandra
