1 reviews | Active since Apr 2017

16 May 2017, 11:58

pathetic service

<p>i took my phone for repairs at menlyn , they send me million smses updating me on the phone , i phone them to say they can go ahead and fix my phone , but they return my phone unfixed saying they could not get hold of me , when they havent even contacted me , i mean really , after two weeks of no phone</p>

0
Replies (2)
Vodacom
Vodacom's reply16 May 2017, 12:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 May 2017, 09:54
Official

Dear Tumelo

As discussed, feedback has been provided.

Regards,

RJ