Pathetic service

<p>Vodacom is the epitome of everything that is wrong with the South African service industry. We often complain about the government in the country in terms of service delivery, but how can we when dismal service have become the standard in this country. It's stars with the sales people, franchise manager, call centers and ownership of vodacom. My family have been vodacom customers for the last 20years. But when we wanted to do an early upgrade (only one week) we weren't considered priorety customers as the specific monthly account was only R750 (even though the 4 numbers on the account had a combined cost of R4000). Glad to realize that my business is not important to you, so I can take it somewhere else. The call center did not want to help us, neither did the Cresta branch. Thank you for 20years, this is good bye </p>