Pathetic service

<p>How is it that every time I call Vodacom’s call center they don’t know what you are speaking about or they promise to call you back and never do. I spoke to a guy from networks dept. he wasn’t sure about one of my queries. He then said he should speak to his supervisor and PROMISED to call me back. I asked him I think thrice if he would call back and I could he hear in his tone he just wanted to get me off the phone as all Vodacom call center agents do when they don’t have the foggiest what you are talking about. Why must I always resort to Hellopeter before someone helps. Train your agents to at least honor their word by calling back. This has a bad reflection on your business. My cell no ********** 422</p>