CS
Charlene S

1 reviews | Active since Aug 2016

14 Apr 2017, 20:58

Pathetic service

<p>So, we went to Vodacom to change a contract's details from one person's account to another. Everything went smooth though. which was strange because the previous 3 times we were at Vodacom everytime we missed something and had to bring something else as well. Eventually everything was sorted and they told us we will get a confirmation SMS withing 24 hours, this is no almost a week later still no SMS received, when we phone the store no answer .. I'm waiting patiently for the contract to run out because the service each and every time is worse than pathetic!!!!! Kind of insulted for paying so much to Vodacom each month for me and my family ! Can't wait to take my business else where.. I will also wait to see of someone phones me..</p>

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Vodacom
Vodacom's reply15 Apr 2017, 07:49
Official

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Vodacom Consumer Website Team