1 reviews | Active since Jun 2016
Pathetic service
<p>After having issues with Vodacom not being able to refund me my money because I purchased R1000 worth of airtime for a beneficiary. I decided to buy a vodacom SIM card so that I could get my airtime back. My SIM card isn't working. I called the call centre and was assisted by a rude so called customer service consultant named ntsoki duze. She did not inform or add any value. She didn't care. She couldn't assist me because her mouth is bigger than her pay check. Very poor service girl. Hope that u learn how to speak to clients by assisting them and not giving them so much mouth. I'd rather stick to MTN. </p>
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Vodacom Consumer Website Team
Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
Regards
Vodacom Consumer Website Team
Dear Miss Naidoo,
Your query has been resolved.
Regards,
Cassandra
Dear Miss Naidoo,
Your query has been resolved.
Regards,
Cassandra
Thank you so much Cassandra. Vodacom needs more people like you. You helped me effortlessly. Great service.
Thank you so much Cassandra. Vodacom needs more people like you. You helped me effortlessly. Great service.
