1 reviews | Active since Jun 2009
Pathetic service
<p>I ordered a phone online on the 28th of March with delivery to my home address. Vodacom gave RAM couriers a WRONG CONTACT number and as such the phone was not delivered. I then tried to contact RAM and Vodacom to arrange for delivery. </p> <p>I spoke to 9 people at Vodacom each time being passed on to different people, Vodacom kept on giving me worng reference numbers and waybills which RAM said were wrong. Managed eventually to get someone at Vodacom to speak to RAM and arrange for delivery. The 5th was confirmed . RAM then said to me that the delivery had been cancelled and will be sent back to Vodacom</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
