Pathetic service
<p>My contracted ended in February 2017 I was told to contact cancellation to cancel my contract and change my number to prepaid which was done only to find out that the was a debit order still going off my account .I then called back in March to find out what was going on .the call centre staff are so unprofessional they either drop your call or their systems are offline .thy continue to lie to me and process incorrect request .my number is now suspended and the debit orders are still going off my account .I'm highly frustrated and will never deal with vodacom again!and I willare sure that everyone I know does not deal with vodacom .most pathetic service provider ever!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
