Pathetic Service
<p>Vodacom is very quick to advertise that when you buy data via there mobile app you get double the data for a certain time period. I bought my 2gig data bundle on the 1st March. I waited for a few days to see if I will my data but nothing happened. So I posted on your fb page. After giving all the information for required I still get asked for the details. I posted on sat the 4th and now more than 48 hours my problem still haven't been resolved. Me an my husband together has 8 contracts at vodacom and the way your service is I am seriously thinking of canceling everything when the contracts end.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
As discussed, we have attended your complaint.
Regards
Roderique Lategan
Dear Customer
As discussed, we have attended your complaint.
Regards
Roderique Lategan
