pathetic service
<p>I upgraded received my phone but no compatable sim. I called in, took 30min to get thru... agent, she said I should do a sim swop in store and pay for it. not acceptable. called bck later, again held on for 30 min...eventually spoke to manager Vee who said she will sort it out. nxt day I called no1 knows Vee. its been a week trying to sort this out!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our arrangement, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
As per our arrangement, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
With the frustration I had, I am so grateful that a person like Renzo Maart handled my query. My query was resolved with ease and he was efficient in all aspects. Dealing with an irate can't be easy and you were understanding and dedicated to resolving my enquiry and i thank u. Thank u also to Adeeb Davies for going the extra mile to delivering my SIM card to my home. These agents has restored my trust with Vodacom and they are true assets to the company.
Thank you
With the frustration I had, I am so grateful that a person like Renzo Maart handled my query. My query was resolved with ease and he was efficient in all aspects. Dealing with an irate can't be easy and you were understanding and dedicated to resolving my enquiry and i thank u. Thank u also to Adeeb Davies for going the extra mile to delivering my SIM card to my home. These agents has restored my trust with Vodacom and they are true assets to the company.
Thank you