Pathetic service

<p>I have just had a problem with Vodacom as well. I received my contract phone last week Thursday with a Micro Sim instead of a Nano Sim. After numerous calls to their *********** call centre agents they send me a second Sim (also a Micro). They then tell me to go and buy a another Sim and call them to do a Sim swap. After doing this I call them and the agent tells me the new Sim card number does note exist. I then sent a letter to their ********** address to cancel this phone. I get a call today and the lady does a Sim swap.....on the contract number and not on the prepaid number. She then says that this is a problem now cause they are going to have to cancel this contract and I need to take out a new one. She asked me for my address so that she could collect the phone. When I told her look on your system she says that she does'nt have anything to do with the call centre agents so there is no address on the system. Is this the wonderful service Vodacom provides then thanks but not thanks you can keep your freaking contract.... by the way I received the phone with no copy of the contract as well!!!! You guys are a joke</p>